Teamdec: a Group Decision Support System

(ABSTRACT) TEAMDEC is a Group Decision Support System (GDSS). The development of a GDSS is supported by a broad spectrum of theories and techniques. Two major aspects of GDSS development were considered in TEAMDEC design: HCI and decision-making assistance. These two aspects interact to promote an interactive group decision support system with high quality. Decision guidance using a script-based knowledge representation improves the GDSS's efficiency, effectiveness, and flexibility. The traditional script, however, is relatively inflexible. The proposed application, TEAMDEC, provides a set of solutions to support customization in a script system to enhance the decision guidance utilization. The user interface design plays an important role in the overall system design. Two software development models (lifecycle model and V-model with backtracking) are adopted for TEAMDEC development. The user interface design of TEAMDEC is considered from three perspectives: functional, aesthetic, and structural. Quality is emphasized in the development of the interactive system. It can be measured from two perspectives: those of the user and the designer. The quality measures of TEAMDEC are categorized into external properties and internal properties, corresponding to the two perspectives.